Up to date information on the status of your service order can be viewed here. Enter in your Service Order (RMA) number below to view status information.
Your service order number can be located in the email confirmation you received when creating your Service Order (RMA) on-line.
If you called in to create your service order, then it should have been given to you verbally over the phone.
No worries, you can locate all of your open service orders by logging in with the account you used to create the service order and going to your dashboard.
If you created a service order as a guest, do not have an account or created your RMA over the phone just email our service department with the make, model and serial number of your unit and we will get you sorted out.E-mail our Service Department
Alternatively, you can always just give us a call: (888) 683-2872 (press 2 for service)